TRUSTED BY 85+ OWNER-LED BUSINESSES

A second center of gravity in your business.

With an Edge Executive Assistant.

What best describes your role?

Get matched with a full-time Executive Assistant built to pay for themselves.

Off your plate. Across the finish line.

What your Edge EA can own

This is more than inbox and calendar. Your EA follows work until it is done and paid, and they keep your week, and your life, from turning back into your job.

01

Revenue and follow-up

  • Check new leads and follow up fast.
  • Chase open estimates and the next decision.
  • Keep the lead board current.
  • Pull leads and estimates to done.

A 60-second check

How well do you delegate?

Answer five yes-or-no questions. Be honest. This is not a test. It is a picture of whether you are still the one holding it all together.

0 of 5 answered

01Are you still the one who follows up on open estimates or unpaid invoices?
02Does your calendar only stay current if you manage it yourself?
03Do jobs or customer updates stall when you are out for a day?
04Are you the only person who knows what "done" looks like for follow-up?
05Do personal errands and family logistics still land in the middle of your workday?

Highly aligned. Highly active.

Not just inbox and calendar

Edge Executive Assistants do not only process emails and manage a schedule. They are highly aligned and highly active with your company's mission, core values, and financially driven goals. They solve from core constraints, not from a task list that leaves you as the bottleneck.

Mission and values first.

They know what the company is trying to become, not just what landed in the inbox this morning.

The constraint, not the busywork.

They work the bottleneck that is slowing leads, jobs, or money in, then they keep it moving.

Goals you can see.

Follow-up, jobs, and invoices get to done and paid, against the numbers that matter, not against a pile of unchecked tasks.

Trained to think in workflows, scorecards, and constraints, not tasks.

The EA Operating System

We install the EA Operating System in two-week sprints

Your EA is not dropped in and left to figure it out. We install the system around them in sprints, then we stay in strategic coaching.

  1. 01

    Workflow processes.

    We map how customers, leads, estimates, jobs, and invoices move through the business today, then we put a clear path in place so your EA can run it.

  2. 02

    Company scorecard.

    A simple weekly check on what has to get done, so you can see the work without doing the work.

  3. 03

    Meeting rhythm.

    A regular time to review the scorecard, stay aligned, and keep the next actions moving.

How Edge Actually Works

01

Fractional COO

Designs each sprint.

Leads the install, runs owner meetings, designs each sprint, and coaches your Executive Assistant.

02

Executive Assistant

Pulls work to done.

Lives inside your business, runs inbox, calendar, follow-up, and the work of the sprints.

03

EA Operating System

They stand up together.

The workflow processes, company scorecard, and meeting rhythm they stand up together, with company intelligence around them, so the system stays.

How working with Edge works

  1. 01

    AUDIT.

    We learn how work moves through your business today.

  2. 02

    MATCH.

    We match you with a trained Edge Executive Assistant.

  3. 03

    INSTALL.

    We install the EA Operating System in two-week sprints, led with Fractional COO support.

  4. 04

    LEAD.

    You run the business from a scorecard while your EA pulls work to done.

  5. 05

    COACH.

    Strategic coaching stays ongoing, week after week.

Plus your Executive Assistant, backed by Edge.

How your EA is trained and coached

The Edge EA roadmap

We put your Executive Assistant through the EA Operating System install, then through ongoing academy training and coaching.

THREE SPRINTS

1 EA Operating System Install

TWO-WEEK SPRINTS

  1. 01
    Workflow processes.

    Map how the work moves through the business, then run it.

  2. 02
    Company scorecard.

    The reminder. Are we winning?

  3. 03
    Meeting rhythm.

    Time to review the scorecard and keep work moving.

2 Year One

BI-WEEKLY · RUN THE SYSTEM

  1. 01Lead Acquisition Strategy
  2. 02The Algorithm
  3. 03Pricing Strategy
  4. 04Sales Process
  5. 05Sales Script and Scorecard
  6. 06Q2 Planning (MBP)
  7. 07Role Definition
  8. 08Recruiting Channels
  9. 09Selling the Role
  10. 10Interview Process
  11. 11How to Run a Meeting
  12. 12Block Scheduling
  13. 13Q3 Planning (MBP)
  14. 14Activity and Alignment Review
  15. 15Accountability Conversation
  16. 16Cash and Collections
  17. 17Weekly Financial Review
  18. 18Playbook Rewrite
  19. 19Playbook Implementation
  20. 20Q4 Planning (MBP)
  21. 21Onboarding
  22. 22Team Training Cadence
  23. 23Quality Standard
  24. 24Annual Review (MBP)
  25. 25Annual Plan (MBP)

3 Year Two

BI-WEEKLY · INSPECT THE SYSTEM

  1. 26Brand Strategy
  2. 27Lead Acquisition Review
  3. 28Customer Journey
  4. 29Sales Training
  5. 30Sales Inspection
  6. 31Q2 Planning (MBP)
  7. 32Referral Channels
  8. 33New Hire Experience
  9. 34Interview Review
  10. 35Delivery Inspection
  11. 36Scorecard Review
  12. 37Team Block Scheduling
  13. 38Q3 Planning (MBP)
  14. 39Situational Leadership
  15. 40Accountability Review
  16. 41Financial Trending
  17. 42Current Constraint
  18. 43Delivery Playbook Review
  19. 44Admin Playbook Review
  20. 45Q4 Planning (MBP)
  21. 46Performance Review
  22. 47Onboarding Review
  23. 48Estimating Standard
  24. 49Annual Review (MBP)
  25. 50Annual Plan (MBP)

4 Year Three

BI-WEEKLY PERIOD

  1. 51Online Marketing
  2. 52Building Strong Teams
  3. 53Negotiations and Partnerships
  4. 54Team Performance Events
  5. 55Facilitation
  6. 56Q2 Planning (MBP)
  7. 57Advanced Selling
  8. 58Succession Plan
  9. 59Promoting From Within
  10. 60Leadership and Gratitude
  11. 61Emotional Capacity
  12. 62Priority Balance
  13. 63Q3 Planning (MBP)
  14. 64Critical Discussions
  15. 65Change Management
  16. 66Enterprise Leadership
  17. 67Span of Control
  18. 68Leadership Themes
  19. 69Career Reviews
  20. 70Q4 Planning (MBP)
  21. 71Professional Development
  22. 72Sales Development
  23. 73Production Development
  24. 74Annual Review (MBP)
  25. 75Annual Plan (MBP)

The owner decides direction. Your EA helps the work get done.

MBP = Quarterly and annual planning. Circle = Bi-weekly session.

After the install, our days stay in strategic coaching, ongoing. The system does not end when the last sprint ships.

You are not left to manage them alone

Your EA is backed by Fractional COOs, training, and a pod

An Edge Executive Assistant does not work in a vacuum. They have a bench behind them, so you do not become their manager.

During the install.

Our Executive Assistants are supported by our Fractional COOs through the sprint install.

Every week.

They are coached by our Fractional COOs weekly.

Every other week.

They are in a one-hour strategic training.

On the opposite weeks.

They are in small pods, working through core constraints with other Executive Assistants.

Proof

Built inside 85+ owner-led businesses

From roofing and restoration to law firms and accounting practices, Edge EAs sit inside real companies, not just inside inboxes.

85+

owner-led businesses

$2M+

recovered and saved

Before vs. after the install

Hometown Roofing, Omaha, NE

Read the Hometown Roofing story

Owner involvement

Before: Brett coordinated sales and production handoffs himself.

Jon runs the weekly sales and department scorecards, biweekly all-hands and memo system. Brett focuses on strategy and commercial partnerships.

Lead flow

Before: Heavy reliance on organic referrals and weather events.

Dedicated retail and insurance sales workflows plus local search ads, a referral partner portal and crew yard-sign playbooks.

Visibility

Before: Combined sales reporting without individual weekly rep scorecards.

Per-rep scorecards: leads assigned, inspections, estimates sent, win rate, revenue sold.

Having someone dedicated to operations and execution is more than I ever dreamed it would be. This ship is flying and sailing better than it ever has.
Jeromy Leavelle, Remedy Claims Consulting. Read the story

Edge Virtual Assistants at

Hometown RoofingDeer Creek ConstructionRemedy Claims ConsultingLiberty RoofworksBay 2 Bay PlumbingiCare Air Care HVACStanley Roofing ChicagoRed Beard RoofingMint PlumbingClaimPros Public AdjustingDrymedic RestorationVentus HoldingsMy Supplement TeamMcAuley RoofingMammoth BuildersKeystone AdjustingRight On Time RestorationThe BioClean TeamAlta Outdoor LivingMalama RestorationApex ContractingMK's Lawn & Maintenance

We are serious about culture

A company of leaders, in all quadrants of life

All of our team members participate in a daily Core 4 challenge, where they stack small wins every day in body, being, balance, and business. A small workout daily. A short meditation. Investing in relationships that matter. Learning something daily. This is our 5 AM club. We are growing a company of leaders that show up in all quadrants of life.

Body.

A small workout daily.

Being.

A short meditation.

Balance.

Investing in relationships that matter.

Business.

Learning something daily.

What we believe. A-Players have high alignment and high activity. Every team member needs to be: 1 Told, 2 Trained, 3 Motivated, 4 Held Accountable.

Who we serve

If you're the one holding it all together, we're for you.

Owner-led businesses where the owner is the operating system.

For owner-led service businesses doing roughly $1M–$10M where the owner is still the operating system.

Trades and home services

  • Roofing
  • Restoration
  • HVAC
  • Plumbing
  • Electrical
  • Remodeling
  • Landscaping
  • Property services
  • Deck builders
  • Construction and trades
  • Home services

Legal and financial

  • Law firms
  • Estate planning and legal
  • Accounting firms
  • Wealth management and financial services

Medical

  • Medical offices
  • Medical and aesthetics
  • Radiology and diagnostics

Other

  • Marketing agencies
  • Fitness and coaching
  • E-commerce and DTC
  • SaaS and tech
  • Education and info products
  • Real estate
  • Recruiting and staffing
  • Professional services
Edge team member supporting owner-led businesses where the owner is the operating system.

85+

owner-led businesses

$2M+

recovered and saved

FAQ

Questions before you put work in someone else's hands

Edge Virtual Assistants

Be the owner. Not the bottleneck.

Install a profit-driven Executive Assistant as your second center of gravity, with the EA Operating System around them and a Fractional COO behind them. Leads, jobs, and invoices get to done and paid without you chasing every next step.

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